HR & Operations Manager

Most HR jobs hand you a 200-page handbook someone else wrote and ask you to enforce it. This one hands you a blank page.

Century Mechanical is a commercial HVAC/R contractor serving manufacturing plants, food-service groups, and industrial clients across Georgia. We do serious work for serious customers — and we're growing fast enough that "how we've always done it" is no longer good enough. We need someone to build the people systems that let us scale from a tight crew into the largest commercial HVAC/R company in Georgia.

You will be our first dedicated HR and operations hire. What you build is what this company runs on for the next ten years.

What you'll own

Recruiting

• Own the full hiring cycle for field technicians, helpers, and office staff — sourcing, screening, interviews, offers, onboarding
• Build our pipeline: trade schools, apprenticeship programs, industry associations, referral networks, job boards
• Qualify and onboard subcontractor crews — insurance certs, W-9s, licensing, classification

Training & development

• Design the onboarding program that turns a new hire into a productive tech
• Build a skills ladder so technicians know exactly what earns the next raise
• Track certifications and renewals — EPA 608, OSHA 10/30, licenses, driver records
• Run safety and technical training in coordination with our lead techs

HR foundation (from scratch)

• Write the employee handbook, job descriptions, offer letters, and performance review process
• Set up personnel files, I-9/W-4 compliance, and W-2 vs. 1099 classification discipline
• Partner with our outside CPA on biweekly payroll — you own timesheet accuracy and reporting
• Help design and launch our first employee benefits program

Business operations

• Keep licensing, insurance, and vendor compliance current
• Own the administrative systems that keep jobs moving — and improve them
• Work inside ServiceTitan and help us push further into automation

What we're looking for

Required

• 3+ years as an HR generalist, HR manager, or HR/office manager at a small or mid-sized company — you were the HR department, not one specialist inside it
• Working knowledge of Georgia and federal employment law, payroll basics, workers' comp, and hiring compliance
• Genuinely comfortable hiring hourly field labor — it is a completely different game from hiring office staff, and you know it
• Organized enough to build a system, flexible enough to change it next quarter

Strongly preferred

• Degree in Human Resources, Business Administration, or a related field
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification
• Experience in HVAC, mechanical, electrical, plumbing, construction, or field-service industries
• Bilingual Korean/English

Who thrives here

You'll do well if:

• You've been frustrated by companies where good ideas die in committee
• You want to point at a company in five years and say I built that department
• You like being close enough to the work to know the techs by name
• Ambiguity energizes you more than it stresses you

You should not apply if:

• You want a defined role with defined boundaries and a predictable Tuesday
• You need a large HR team, an established process, or an HRIS that already works
• "That's not in my job description" is a sentence you've used

This is a growing company, not a finished one. Some weeks you'll be writing policy; some weeks you'll be on the phone chasing down a certificate of insurance. Both matter.

What we offer

• From $60,000 base, depending on experience, plus performance bonus
• Direct access to the owner — no layers, decisions happen the same week
• Real ownership of a function, with room to grow into a leadership role as we scale
• Employee benefits program launching next year — you'll help design it
• Paid time off and paid holidays

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Century Mechanical is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law.